Terms of service

Effective Date: September 30, 2026

Terms & Conditions

Welcome to SevenSeas Trader LLC ("SevenSeas Trader," "we," "us," or "our"). These Terms & Conditions govern your use of our website and your purchase of construction materials, industrial products, hardware, tools, fasteners, and related products.

By accessing our website or placing an order, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

1. Products and Product Information

SevenSeas Trader LLC makes reasonable efforts to ensure that product descriptions, specifications, dimensions, quantities, images, pricing, and other product information displayed on our website are accurate.

However, product specifications, packaging, finishes, dimensions, colors, and other characteristics may change based on manufacturer updates.

Images displayed on our website may vary slightly from the actual product due to photography, screen settings, packaging changes, or manufacturer updates.

Customers are responsible for reviewing product specifications and determining whether a product is suitable for their intended application before placing an order.

2. Orders

Placing an order through our website constitutes a request to purchase the selected products.

All orders are subject to product availability and confirmation by SevenSeas Trader LLC.

We reserve the right to review, accept, reject, or cancel an order where permitted by applicable law.

We may contact customers to confirm:

Product availability
Product specifications
Quantity
Shipping charges
Shipping address
Delivery requirements
Contact information
Payment information

An order may not be considered fully confirmed until all applicable charges have been confirmed and payment requirements have been satisfied.

3. Product Pricing

Prices displayed on our website are subject to change without notice.

We make reasonable efforts to maintain accurate pricing information. However, if an obvious pricing, product, or listing error occurs, we reserve the right to correct the error and contact the customer before processing the order.

4. Shipping Charges

Because construction and industrial products can vary significantly in weight, dimensions, quantity, packaging, and transportation requirements, final shipping charges may be determined after an order is placed.

Shipping charges may be calculated based on:

Product weight
Product dimensions
Quantity
Packaging requirements
Shipping destination
Carrier rates
Freight/LTL requirements
Residential or commercial delivery
Special delivery requirements

If the final shipping charge is different from the amount initially displayed or charged, we may contact the customer for approval before processing the order.

Please see our Shipping Policy for additional information.

5. Taxes

Applicable sales, use, or other taxes may be added to orders where required by applicable law.

Tax amounts may vary depending on the customer's shipping address and applicable state and local tax requirements.

6. Payment

Payment must be successfully authorized and/or completed before an order is processed or shipped unless otherwise agreed in writing.

If additional shipping or other charges are determined after an order is placed, additional payment may be required before shipment.

7. Order Verification

For security and fraud-prevention purposes, SevenSeas Trader LLC may verify certain orders before fulfillment.

This may include confirmation of:

Customer name
Billing information
Shipping address
Telephone number
Email address
Order details
Shipping charges

Orders may be delayed or cancelled where we are unable to reasonably verify the transaction, subject to applicable law.

8. Construction and Industrial Products

Many products sold by SevenSeas Trader LLC are intended for construction, industrial, commercial, manufacturing, fastening, lifting, structural, or other specialized applications.

Customers are responsible for determining whether a product is appropriate for their intended use.

Where applicable, customers should review manufacturer specifications, installation instructions, load ratings, safety information, applicable building codes, and other relevant requirements before using a product.

SevenSeas Trader LLC does not provide engineering, architectural, structural, or professional safety advice unless expressly stated.

9. Manufacturer Warranties

Where a product is covered by a manufacturer's warranty, the warranty is subject to the manufacturer's applicable terms and conditions.

Any warranty provided directly by a manufacturer is separate from the policies of SevenSeas Trader LLC.

10. Order Cancellation

Customers should contact SevenSeas Trader LLC as soon as possible if they wish to cancel an order.

Because certain products may be specially sourced, purchased, reserved, or prepared for a customer, cancellation may not be possible once an order has been processed.

Cancellation requests are subject to our Return and Refund Policies and applicable law.

11. Returns and Refunds

Unless otherwise stated for a particular product or required by applicable law, all sales are final and products are not eligible for return or refund.

Please review our Return Policy and Refund Policy before placing an order.

12. Damaged or Incorrect Products

Customers should inspect products promptly after delivery.

If an order arrives damaged or contains a product materially different from what was ordered, customers should contact us promptly and provide the order number, photographs, and details of the issue.

We will review the matter and determine the appropriate resolution in accordance with applicable law and the circumstances of the order.

13. Delivery

Delivery estimates are estimates and may vary depending on product availability, carrier schedules, destination, shipping method, and other circumstances.

Carrier delays, weather, transportation disruptions, supply shortages, incorrect addresses, and other circumstances outside our reasonable control may affect delivery times.

14. Website Use

Customers agree not to:

Use our website for unlawful purposes;
Submit false or misleading information;
Attempt unauthorized access to our systems;
Interfere with the operation of our website;
Use automated systems to abuse or disrupt our website; or
Use website content for unauthorized commercial purposes.

15. Intellectual Property

Content on this website, including text, logos, graphics, photographs, product descriptions, designs, and other materials, belongs to SevenSeas Trader LLC or its respective licensors unless otherwise stated.

Unauthorized reproduction, distribution, modification, or commercial use is prohibited.

16. Limitation of Liability

To the maximum extent permitted by applicable law, SevenSeas Trader LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the purchase, use, or inability to use a product.

Nothing in these Terms & Conditions excludes or limits any rights or remedies that cannot legally be excluded or limited under applicable law.

17. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated terms will be posted on our website with the applicable effective date.

18. Contact Us

For questions regarding these Terms & Conditions:

SevenSeas Trader LLC
125 Noble St
Norristown, PA 19401
United States

Phone: 610-590-2312
Email: sales@sevenseastraderllc.com